Frequently asked questions

No matter how well a tenant looks after the property, it will not be in the same condition at the end of the tenancy as it was at its start. This is why it is extremely important to have a very detailed, impartial and unbiased inventory check-out of the property at the end of the tenancy, with evidence for both sides.

A landlord can make deductions for things that cost them money. It’s reasonable to take money off the tenant’s deposit to cover damage to the property or furniture, missing items, paying for cleaning because the property was left in a dirty condition, or outstanding rent owed by the tenant.

A landlord should not deduct money from the deposit to cover damage that could be regarded as fair wear and tear. Wear and tear occur when furniture and contents deteriorate as a result of normal use, for example, carpets becoming worn. Generally, wear and tear take place over a long period of time through normal use.

Visit our services page and book the service you require. No payment is required when booking the date & time slot required. You will get a confirmation email and soon be contacted by a member of our team who will allocate a clerk and take any further information. If everything is ready to go, payment is required before the service. 

We understand that sometimes other inventory companies can let you down therefore we allow last minute bookings, please give us a call as well as using the online booking portal so we can speed up the process and get you booked in sooner.